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Where can I check the warranty?

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UPRIGHT offers a 1-year warranty on our devices. You can find the details here. Please contact our support team if it seems like your device is malfunctioning.

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Can I change or cancel my order after I placed it?

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If you would like to change or cancel your order, please contact us via chat, using the below chat icon on the bottom right side of the page. You can also reply to the confirmation …

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What is UPRIGHT's Return Policy?

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UPRIGHT has a 30-day money-back satisfaction guarantee on our devices.You can read more about it here.Please take into account that if you bought the device from another retailer and not directly from UPRIGHT, you will …

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My shipment is marked as delivered, but I haven’t received it. What should I do?

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We recommend that you do the following: Check with any neighbors/family members who may have received it on your behalf. If someone picked it up from the post office for you, see if they have …

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How long after placing my order will I receive it if I'm in Israel?

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Orders placed by noon IST on Sunday through Thursday will be processed the same day. Our shipping transit time is 7-10 business days via a local delivery company (shipping charges are subject to change).

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How long after placing my order will I receive it if I'm outside of the US?

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Orders placed by 14:00 EST on Monday through Friday will be processed the same day. Our shipping transit time for international shipments is 3-6 business days via FedEx (shipping charges are subject to change).

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