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How long after placing my order will I receive it if I'm in the US?

Upright

Orders placed by 14:00 EST on Monday through Friday will be processed the same day. Standard Postal Delivery via USPS takes 5-8 business days (free shipping). Expedited Shipping via USPS takes 2-3 business days (shipping …

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Can I change my shipping address?

Upright

Yes, as long as your order has not yet been processed. Simply contact our customer support using the chat button on our website and provide them with the new address. If your order has already …

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Will duty and custom taxes will be included in the shipping price?

Upright

No, they are not. In the US, state tax may apply. In such cases, this will be clearly indicated during the checkout process. If your order is shipped outside of the US, it is considered …

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What are the shipping rates?

Upright

The shipping rate will be calculated according to your address and the method you prefer. You can calculate the cost in the Upright STORE. We provide 5-8 days FREE shipping in the USA.

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Do you ship internationally?

Upright

Yes!  We ship internationally, but due to covid-19 we have a reduced number of countries we are able to reach with our current shipping service. please contact our support from our website or by sending …

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Will I receive a tracking number?

Upright

Yes, Once your UPRIGHT is dispatched, you will receive an automated shipping confirmation Email with your tracking information.

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