Help

I sweat a lot. Will the adhesives hold on my skin?

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The adhesives don’t work well on sweaty skin. We recommend training indoors and trying the Necklace, which works without adhesives.

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Can I use the device outside?

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Learn about the different ways to wear your GO device

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Is the app compatible with my phone?

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The “UPRIGHT” app is compatible with iOS 11 and Android 8.0 and later versions. ** Compatible with Upright GO 2 & Upright GO S **

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Why can’t I sign up/log in? I keep getting messages to try again later.

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Please make sure that your phone’s internet connection is working and isn’t blocked by a firewall. To check this, try switching between WiFi and cellular connection.

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My UPRIGHT GO isn’t connecting to the app. What should I do?

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Find out how to connect your device to the mobile app

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Can I connect my Apple Watch to the UPRIGHT app?

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As of now, the app does not support the Apple Watch, but we hope to make it available in the future. 

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