Shipping

My shipment is marked as delivered, but I haven’t received it. What should I do?

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We recommend that you do the following: Check with any neighbors/family members who may have received it on your behalf. If someone picked it up from the post office for you, see if they have …

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How long after placing my order will I receive it if I'm in Israel?

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Orders placed by noon IST on Sunday through Thursday will be processed the same day. Our shipping transit time is 7-10 business days via a local delivery company (shipping charges are subject to change).

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How long after placing my order will I receive it if I'm outside of the US?

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Orders placed by 14:00 EST on Monday through Friday will be processed the same day. Our shipping transit time for international shipments is 3-6 business days via FedEx (shipping charges are subject to change).

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How long after placing my order will I receive it if I'm in the US?

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Orders placed by 14:00 EST on Monday through Friday will be processed the same day. Standard Postal Delivery via USPS takes 5-8 business days (free shipping). Expedited Shipping via USPS takes 2-3 business days (shipping …

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Can I change my shipping address?

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Yes, as long as your order has not yet been processed. Simply contact our customer support using the chat button on our website and provide them with the new address. If your order has already …

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Will duty and custom taxes will be included in the shipping price?

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No, they are not. In the US, state tax may apply. In such cases, this will be clearly indicated during the checkout process. If your order is shipped outside of the US, it is considered …

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